Trade FAQs

Questions from business customers

Product supply, system configuration, distribution and project support.

We work with distributors, resellers, installation companies, EPC contractors, developers and commercial project owners. Our focus is product supply and technical coordination for business customers.

Yes. Share the application, destination, electrical requirements and target capacity. We can discuss PV modules, inverters, batteries and the supporting system requirements together.

Start with the product or model, estimated quantity and destination market. If you have a specification or purchasing list, mention it in your enquiry and our team can follow up by email.

Useful inputs include load data, peak demand, electricity tariffs, available PV generation, site voltage and required backup loads. Send what you already have; we can help identify the remaining technical inputs.

Yes. Tell us your market, customer base and intended product range. We can discuss product selection, commercial terms, technical materials and ongoing sales support.

Order requirements and schedules depend on the selected products, quantities and destination. These are confirmed in your quotation so the commercial proposal matches the actual order.

Yes. We can provide the available documentation relevant to your selected product and purchasing requirements. Share the destination market and the documents requested by your technical or procurement team.

No. Protection ratings vary by product. For example, the listed hybrid inverters and stackable battery modules are IP20, while the liquid-cooled commercial storage system is IP55. Always review the selected model and installation environment.

We provide selection, system design and installation guidance, with commissioning and service arrangements coordinated for the project. On-site scope, responsibilities and regional availability are defined in the project proposal.

Warranty coverage and service arrangements are specified for the selected equipment and project. Our team coordinates technical enquiries, troubleshooting and the applicable after-sales process.

These are key markets for our business development. We review the destination, electrical requirements, delivery route and service arrangements with you before finalising a proposal.

Contact us with the intended products and evaluation requirements. Sample availability, quantities, pricing and shipping arrangements are confirmed for the selected items.

Ask our team

Tell us what you need to source or plan.

Opens your email app with a draft ready to send. Or email qin1228@163.com.

Let’s discuss your next project

For product quotations and project support, email qin1228@163.com
or call +86 158 6721 2227.

Request a proposal